The Utility Pan is an OEM part for Whirlpool refrigerators. It is responsible for providing additional storage space in the refrigerator through a sliding drawer. The utility pan is designed with smooth roller glides to allow for easy and quiet opening and closing of the drawer. It provides a flexible storage solution for taller or bulkier items that may not fit elsewhere in the refrigerator. Causes of a bad utility pan can include worn glides or rollers resulting in difficult opening/closing, or damage to the assembly components themselves through heavy use over time. Symptoms of a bad utility pan include: The drawer failing to fully close or open Items inside tipping over due to uneven motion Noise or scraping sounds when operating the drawer Physical damage or deformation of the assembly This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.W10328331 (AP4700229) replaces 12645022, 1877397, 67007044, AH3418479, EA3418479, PS3418479.