The Ice and Water Dispenser Pads is an OEM replacement part for Whirlpool refrigerators. It consists of two actuator pads that attach directly to the dispenser housing and are responsible for activating both the water and ice dispensers. The pads work together to trigger the dispensing mechanism and intuitively control the flow of water and release of ice cubes. Constant use can cause actuator pads to become worn out or damaged. Symptoms of bad pads include: Intermittent or unreliable dispensing Increased difficulty activating the dispensers Dispensers activating on their own without input This is a genuine Whirlpool OEM replacement this part is also compatible with Maytag, Jenn-Air and some Kenmore models.WPW10368730 (AP6020508) replaces W10368730, 4445897, PS11753827, W10212876, W10212881, W10270552, W10270556, W10307624, W10308361, W10308363, W10309329, W10334786, W10334790, W10334792, W10334801, W10334814, W10334816, W10334825, W10348792.